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Privacy Policy

A legal disclaimer

Effective Date: February 8, 2026

Translations Department (“we,” “us,” “our,” or “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with translationsdepartment.com (the “Website”) and our services (“Services”). This policy applies to all visitors, users, and others who access the Website.

Personal Information We Collect

We may collect information you provide directly, including when you:

  • Request a quote or translation service

  • Register or fill out a form

  • Contact us for support

  • Provide feedback or reviews

Examples include: name, email address, mailing address, phone number, company name, and details related to requested services. 

When We Collect Information

We collect personal information:

  • When you voluntarily submit it

  • When you place an order or submit documents

  • When you use certain features of the Website

  • When you interact with our customer support or marketing materials

How We Use Your Information

We may use your information to:

  • Fulfill service requests and deliver translation projects

  • Communicate about inquiries, orders, or support

  • Process payments securely

  • Send newsletters or marketing communications (with your consent)

  • Improve user experience and Website functionality 

Cookies and Tracking Technologies

  • We use cookies and similar technologies to:

  • Recognize your browser

  • Compile data about site traffic and interactions

  • Improve user experience and Services

  • You can disable cookies through your browser settings, but certain features may not function properly without them. 

Third-Party Disclosure and Sharing

We do not sell, trade, or rent your personal information to outside parties. We may share information:

  • With service providers assisting in Website operations (e.g., payment processors)

  • When required by law or to protect our rights

  • To comply with legal obligations or enforce agreements

We do not include third-party advertising or behavioral tracking unless explicitly disclosed. 

Email Marketing & CAN-SPAM

f you subscribe to newsletters or marketing emails, we will send communications consistent with your consent. You may opt-out at any time via:

  • The unsubscribe link in emails

  • Contacting us directly

We respect CAN-SPAM requirements and will stop sending messages upon request. 

Data Security

We implement reasonable safeguards such as encryption and secure networks to protect your personal data. However, no method of transmission or storage is 100% secure; we cannot guarantee absolute protection.

Data Retention

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. After this, data may be securely deleted or anonymized.

Email Marketing & CAN-SPAM

f you subscribe to newsletters or marketing emails, we will send communications consistent with your consent. You may opt-out at any time via:

  • The unsubscribe link in emails

  • Contacting us directly

We respect CAN-SPAM requirements and will stop sending messages upon request. 

Email Marketing & CAN-SPAM

f you subscribe to newsletters or marketing emails, we will send communications consistent with your consent. You may opt-out at any time via:

  • The unsubscribe link in emails

  • Contacting us directly

We respect CAN-SPAM requirements and will stop sending messages upon request. 

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